Terms and Conditions

1. DEFINITION AND OBJECT OF THE CONTRACT

1.1 This contract (“Contract”) is a distance contract pursuant to art. 50 et seq. of Legislative Decree no. 206 of 6 September 2005 (“Consumer Code”). The Contract has as its object the sale of movable goods between the seller and the consumer (the “Customer”). The Contract is concluded directly through the acceptance by the seller of a purchase proposal issued by the Customer by telephone or via the Internet, following the invitation to offer content in teleshopping broadcasts, on the website and/or through other distance selling systems, on the basis of the methods described in the following article 3.

2. PRICES

2.1 – The selling prices of the products illustrated on the seller’s website include VAT and any other tax. Delivery costs are not included in the price shown on the website.

3. PURCHASE AND PAYMENT METHODS

3.1 – The Customer will be allowed to choose one of the following payment methods:
(a) cash on delivery, to be made to the courier who delivers the product;
(b) through any other means of payment indicated from time to time as valid by the seller through transmissions on the Site.

4. DELIVERY OF PRODUCTS – COMPLAINTS

4.1 – The seller delivers the products to the address indicated by the Customer within 30 (thirty) days of the conclusion of the Contract.
4.2 – Any complaint may be forwarded to the address indicated by the seller. Viale Regina Margherita 112
VIAREGGIO (LU) 55049
VAT: 09134281212
Pec: Ercolanog@pec.it
CF: RCLGPP00T27M289O

5. PRODUCT AVAILABILITY

5.1 – The seller accepts the Customer's orders within the limits of the quantities of the requested products existing in stock. Therefore, the acceptance of the purchase proposal forwarded by the Customer is subject to the availability of the products in stock. The seller undertakes to promptly communicate to the Customer any unforeseeable stock shortages due to excess demand or other causes.

6. WARRANTIES AND ASSISTANCE

6.1 – The rules on guarantees and assistance relating to the sale of consumer goods apply to the products purchased by the Customer.

7. CUSTOMER OBLIGATIONS

7.1 – The Customer declares and guarantees:
(i) to be a consumer as provided for in art. 3 of the Consumer Code;
(ii) to be of legal age;
(iii) that the data provided by the same for the execution of the Contract are correct and truthful.

8. RIGHT OF WITHDRAWAL Legislative Decree 206/2005

8.1 – The Customer has the right to withdraw from the contract stipulated, without any penalty and without specifying the reason, within 14 days of receiving the products. The Customer may exercise the right of withdrawal, within the aforementioned term, by making such a statement by telephone or by means of a written communication to the seller's office, to be sent by registered letter with acknowledgement of receipt or by telegram, telex, electronic mail or fax.
8.2 – The Customer who intends to exercise the right of withdrawal must return the products to the address indicated by the seller, within 14 days of receiving the products. Pursuant to Article 55, second paragraph, of the Consumer Code, the Customer will not have the right of withdrawal in the following cases:
* supply of sealed audiovisual products or software opened by the Customer;
* supply of products packaged to measure or personalised, or which by their very nature cannot be returned or are liable to deteriorate or expire rapidly (e.g. cosmetics, flowers, foodstuffs);
* supply of newspapers, periodicals and magazines;
* earrings for hygiene reasons;
* products without warranty seals;
* damaged and/or deteriorated products.
8.3 – The costs of returning the products are borne by the buyer. The seller will return, within 14 days from the date of receipt of the products by the Customer:
(i) the full price paid by the Customer in the event of return of the product complete with all its parts and functions excluding shipping costs;
(ii) the part of the price equivalent to the product actually returned by the Customer who has consumed the product in an appreciable manner and/or in such a way as to significantly reduce its value.
If a refund is requested for an order with free shipping, the amount will be refunded minus the shipping costs.

9. COMPETENT COURT

9.1 – The Contract is governed by Italian law. Any dispute relating to the application, execution, interpretation and violation of the Contract will be under the jurisdiction of the competent court.

PAYMENT METHODS

Payment methods available:
* debit card
* Bank transfer
* Credit Card
* Some services offered by the Stripe provider and only those clearly indicated on the purchase page
In case of late payment, default interest will be charged. The seller reserves the right, at its sole discretion, to request advance payment.

FORCE MAJEURE

In any case of force majeure or fortuitous event, the seller shall not be held responsible for the delay or failure to deliver and reserves the right to terminate the contract in whole or in part, suspend or postpone its execution.
COMMUNICATIONS
For any communication, report or suggestion, the Customer may contact the seller via the official contact details indicated on the website.
email: lagiordanastaff@gmail.com